Every piece is important. For Tom Krouse, the outgoing CEO of Donatos Pizza, this tagline is more than just a catchphrase. With his departure this fall, we sat down to discuss his journey at Donatos. We’ll explore the key strategies behind their expansion, including the decision to focus on franchising and the early adoption of online ordering technology. Tom also shares his thoughts on the importance of building the right team, having strong leadership processes, and how these factors were crucial to their success.
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